Не могу подключится к хостингу по ssh

putty- тупо пропадает после ввода пороля

filezilla- выдает exitcode 128

smartftp- vLinux g3.cishost.ru 2.6.32-5-amd64 #1 SMP Mon Feb 25 00:26:11 UTC 2013 x86_64

The programs included with the Debian GNU/Linux system are free software; the exact distribution terms for each program are described in the individual files in /usr/share/doc/*/copyright.

Debian GNU/Linux comes with ABSOLUTELY NO WARRANTY, to the extent permitted by applicable law. Last login: Mon Apr 15 13:04:59 2013 from 176.51.178.36 Mon Apr 15 13:27:38 MSK 2013

подскажите в чем дело?